When we do, we do our best. While performing an act, we often forget that sometimes the best performance is not even good for others. It is disappointing but the ultimate fact. This doesn’t mean that the interest with which we perform best has some lacking. This also implies to the fact that the act has been done with the purest of the intention and was targeted to bring brilliant and the best output. Then, where is the deficit? To understand this, we need to look into some facts and this has to be a real close analysis.
“Better” is not always “Good” –
We all work, at times to survive, at times to perform. Our share of effort may vary from person to person. This is to be noted that the kind of effort we put in defines the quality of outcome. Since, the effort is a dynamic attribute, even if we do better, at times it fails to meet others expectations.
Have you failed to understand? –
We should ask this question more often. In fact, we should maintain a list of self check. To perform and to deliver, understanding expectation is much needed.
Let’s understand this with an example. Say that you work for a company and there are certain set of key performance indicators. The work assigned to you demand for closure within a day. Historically the task was not completed within the time frame but things have improved and delivery as per actual time frame is now possible. Your subordinate completes the task with all his efforts but not within the same day. It is good to appreciate him/her but clearly you missed to understand the expectations. It was expected that the task should complete within a day.
Are you too difficult to feel emotions? –
Let’s say you are into customer service industry. You do a job and customer appreciates you. Be aware – Understand whether the appreciation was true or it was said out of emotional outcome. My employee performs a repair task and delivers the electronic product to customer in two days of time. Customer is happy and appreciated him despite of the fact that the said employee has not met the turnaround time. We should not be happy. Customer has not appreciated him for his work. Customer appreciated him because his previous experience might be worse. Ask yourself – Is it a healthy situation?
“Humans” are “Machine”, if they stop; they catch “Rust” –
We humans are machines. If we stop, we catch rust. Machines need continual check-up and maintenance. For us, Self-development, Self-motivation, Training, Regular Briefing and Scrutiny are the keys to stay up to mark. To my employee, my approach should exactly be in same direction. I should be encouraging him for self-development and self-motivation. To achieve this, I should be training them, coaching them, briefing them and if required should be doing a regular and periodic scrutiny.
Accept that you can’t be perfect. Accept that this may be your mistake. Accept that you will correct the wrongs. Your acceptance to the fact that you failed to perform, prepares you to perform right.
Apply above and you will see a different personality within yourself.